We can boast about being the best dealership in Wellesley, but we’re sure that you’d also like to hear it from people who have experienced our services. Because we’re confident in our ability to make people happy, we’ve included reviews, so that you can have access to an unbiased source.
5 out of 5 stars
I've been going to VW of Wellesley for about a year now. I switched from my last place because this service department is much better than the last. I never feel like they are taking advantage of me and will truly tell me what my car needs and will explain anything I have questions about. The guys there are great and the reason I keep bringing my car back.
I was a new customer at Volkswagen Wellesley this past week and my experience couldn't have been better! I worked with Andreas Becker - such a great guy. His easygoing manner helped ease my doubts about everything involved in the car-buying process. He was so personable and I felt like he was extremely fair and reasonable. I ended up with a new Jetta and I will definitely be back in the future. Thanks, Andreas!
I always have my VW serviced at Wellesley because they are always fair on the price and stand behind their work. Whenever I've had any sort of problem, they fit me in that day and either get it repaired while I wait or get me a loaner. They do not play any of the games that some of their competitors do. They are honest and get the job done for you. If you need to have your car servied, I would recommend taking it to Wellesley VW and asking for Ian.
If you're looking for a new VW, this is the place to go! From start to finish - a truly seamless and no-hassle / no stress experience. The Sales & Leasing Consultant, Marc Schoenhammer, was an "11" on a scale from 1-10. Don't waste your time looking for a new VW with the rest, this place is the best! - Pauline & Jim Lucido
We’ve purchased several cars from Wellesley VW over the past 21 years. Sales and service are terrific. We love our new 2014 VW Beetle – its awesome engineering, 21st century technology, its many creature comforts, efficient ergonomics, eye-catching look, solid build, and iconic lines. It’s fun to drive! And once again our car-buying experience was pleasant and relaxed. Our salesman, John Nesbitt, was A+ -- expert, friendly, thoughtful, thorough, and an all-around delight! Excellent marks for everyone involved. We recommend Wellesley VW.... More
Kevin Mullen (salesperson) and Mike (sales mgr) helped me get into the used gti that i wanted and the payment terms that i requested. Kevin is the most-tech savvy and knowledgable salesperson I've ever dealt with - in any industry! He knows his stuff!
Had a great experience at Wellesley Volkwagen buying my new Jetta. John Nesbitt was a joy to work with. The whole team made it a great time from beginning to end. John listened to my needs and worked to find the car that fit those needs and my budget. They have a no pressure approach that is rare these days. If you're lucky enough to work with John you'll find him knowledgeable, personable and so funny. If you or anyone you know are in the market for a new vehicle you need to go to Wellesley VWand give them a chance. I was so pleased with the experience and have enjoyed my new car. They surpassed all my expectations and more. Thanks John!!... More
The friendly team at Wellesley VW made the car buying experience easy and efficient. I would buy another car there again. My sales guy Kevin Mullin really knows the VW line of vehicles, even dropping some knowledge on design changes 10 years ago. The sincere team made me feel comfortable, offering a great price on the jetta tdi I bought without the games many other places play. Highly recommend buying from the folks at Wellesley VW!
We had bought a brand new VW Golf TDI 2011 and had problems with the car stalling. We were looking around for a convenient location, near work (Wellesley College) where we could drop off the car for service (we had bought the car a month before) at a dealer in a different suburb. I called service, introduced myself and explained why we were interested in using Wellesley Toyota. I was not being unreasonably lengthy, and before I was ten words into my talk, he said, in a disintersted voice "How can I help you?" I started again, but was again interrupted. On the face of it, it sounded as if he had not heard a word I was saying, nor could care less. I told him that perhaps I would go back to the other dealer, where, for better and worse, they listened to their customers, paiful as this sometimes may be. That was the end of the conversation. VW in Wellesley may be very competent, but a little empathy would have gone a long way. When your brand new car has a safety problem, you expect a little patient. I do not know his name; he did not offer it. This happened at about 8:50 AM on 16 February.... More
Everything about my experience at Wellesley VW was exceptional. I worked with Eric Tonkonogy, who was friendly, down to earth, efficient, a good listener, and so pleasant to work with. Everyone at Wellesley VW was that way. I love my new VW Alltrack. Thank-you Eric for getting the car with the colors I hoped for. sincerley, Barbara