Wellesley Volkswagen
231 Linden St, Wellesley, MA 02482
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Customer Reviews
I decided to purchase Jetta SEL at the Wellesley VW dealership solely due to the relationship that I had cultivated with Jens Albrecht, Sales Consultant, over the past eleven months. When my previous VW needed service, I would enter the showroom. There were other male sales consultants who appeared to be available. Jens Albrecht was the first male who approached me. I am well aware of the gender inequality that occurs in dealerships with the attitude that women are not well informed about the mechanics and specs. Jens Albrecht was responsive to my needs; prompt in answering phone calls, emails and following through with the paperwork. He understood that there was a monetary figure that needed to be met. I gladly would be willing to negotiate with Jens Albrecht in the future.... More
Less than a month ago
When buying a new vehicle I want to have a positive customer service experience, know that I'm getting a good deal, and trust the sales staff at the dealership. My experience at Wellesley VW was my best experience in over 20 years. Jens Albrecht had a great sensor of humor, worked hard to get the exact model/color of the Tiguan that I wanted, was knowledgable on all features of the vehicle and was transparent with pricing. When we closed the deal I knew that I trusted Jens to be honest with me... More
Less than a month ago
Recently worked with Jens Albrecht on leasing a Tiguan. Whole experience was seamless. He took the time to explain and go over my options. I couldn’t have asked for a better experience. I will recommend Jens to my friends and family!
Less than a month ago
Very much enjoyed my recent experience with Jens Albrecht at Wellesley Volkswagen. The sale process was quick, easy and pressure free. Jens is very knowledgeable of the Volkswagen product, I very much enjoyed talking to him on the brand and vehicle, this is so rare in this industry. I have already referred family to Jens who were equally as happy. Sales manager is very friendly and does not use high pressure tactics.
Less than a month ago
This is my second time working with Wellesley VW. And this time was honestly more of pleasure than last time thanks to Marc Schoenhammer. He took care of the entire process from beginning to end, so he was the only person i had to deal with through the entire process. This was appreciated greatly. He was able to get the car i wanted from Maryland and helped make it happen prior to my lease ending.
Less than a month ago
